Terms of Service

1. Acceptance of Terms

By accessing and using Solution Hub ("Platform", "Service", "we", "us", or "our"), you accept and agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these terms, please do not use our platform.

2. Eligibility

You must be at least 13 years old to use this platform. By using Solution Hub, you represent and warrant that:

• You are at least 13 years of age
• You have the legal capacity to enter into these terms
• You will provide accurate and truthful information
• You will comply with all applicable laws and regulations

If you are under 18, you confirm that you have parental or guardian consent to use this platform.

3. Account Registration

3.1 Account Creation

To access certain features, you may need to create an account. You can register using:

• Email and password (credentials)
• Google OAuth
• GitHub OAuth

3.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Providing accurate and up-to-date information

3.3 Account Termination

We reserve the right to suspend or terminate accounts that:

• Violate these Terms of Service
• Engage in fraudulent or illegal activities
• Abuse platform features or resources
• Have been inactive for extended periods

4. Subscription Tiers & Access

Solution Hub offers different subscription tiers with varying access levels:

4.1 FREE Tier

• Access to direct quiz answers only
• Limited course materials
• Basic platform features

4.2 YOUTUBE_SUBSCRIBER Tier

• Unlocked by subscribing to our YouTube channel
• Enhanced access to course content
• Additional study materials

4.3 PREMIUM Tier

• Full access to detailed explanations
• All study materials and resources
• Priority support
• Ad-free experience

Subscription features and pricing are subject to change. We will notify users of significant changes in advance.

5. Purchases & Payments

5.1 Payment Processing

All payments are processed securely through Razorpay. We accept:

• Credit/Debit Cards
• UPI (Unified Payments Interface)
• Net Banking
• Digital Wallets

5.2 Pricing

All prices are listed in Indian Rupees (₹) and include applicable taxes (GST). Prices are subject to change without notice, but changes will not affect existing purchases.

5.3 Refund Policy

Refunds are considered on a case-by-case basis for:

• Technical issues preventing access to purchased content
• Duplicate charges or billing errors
• Content not matching the description

Refund requests must be submitted within 7 days of purchase. Digital products are generally non-refundable once accessed.

5.4 Subscription Renewals

Premium subscriptions may automatically renew. You will be notified before renewal, and you can cancel at any time through your account settings.

6. Intellectual Property

6.1 Our Content

All content on Solution Hub, including but not limited to course solutions, explanations, study materials, blog posts, code, graphics, and text, is protected by copyright and other intellectual property laws.

You may not:

• Copy, reproduce, or redistribute our content without permission
• Sell or commercialize our materials
• Remove copyright notices or watermarks
• Use automated tools to scrape or download content

6.2 User Content

When you submit content (comments, blog posts, feedback), you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content on the platform.

You retain ownership of your content and can request removal at any time.

6.3 NPTEL Course Content

NPTEL courses are created by IIT professors and are publicly available. Our solutions and explanations are original work created by our team to help students understand the material better.

7. Prohibited Uses

You agree not to:

• Use the platform for any illegal or unauthorized purpose
• Violate any laws or regulations
• Impersonate any person or entity
• Upload viruses, malware, or malicious code
• Interfere with platform security or functionality
• Harass, abuse, or harm other users
• Engage in fraudulent transactions
• Share your account with others
• Use automated bots or scrapers
• Attempt to reverse engineer the platform

8. AI Chatbot & Data Processing

Our platform includes an AI-powered chatbot (powered by Google Gemini) to assist you. By using the chatbot:

• Your messages are sent to Google for processing
• Conversations are stored to improve assistance quality
• The chatbot is for platform guidance, not academic tutoring
• You can delete your chat history at any time

See our Privacy Policy for more details on AI data processing.

9. YouTube Integration

We offer enhanced access to users who subscribe to our YouTube channel. By connecting your YouTube account:

• We verify your subscription status using YouTube API
• We access your channel ID (not video history or private data)
• You can disconnect at any time (will lose subscriber benefits)

10. Third-Party Services

Our platform integrates with third-party services:

• Razorpay: Payment processing
• PostHog: Analytics and performance monitoring
• Google: OAuth, YouTube API, Gemini AI, Drive
• GitHub: OAuth authentication

Use of these services is subject to their respective terms and privacy policies. We are not responsible for third-party service failures or data breaches.

11. Disclaimers & Limitations of Liability

11.1 No Warranty

The platform is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee:

• Uninterrupted or error-free service
• Accuracy or completeness of content
• Fitness for a particular purpose
• That content will meet your requirements

11.2 Educational Purpose

Our solutions and materials are intended to help you understand course concepts, not to replace your own learning. We encourage ethical use of our resources.

11.3 Limitation of Liability

To the maximum extent permitted by law, Solution Hub shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Use or inability to use the platform
• Unauthorized access to your data
• Errors or omissions in content
• Third-party service failures

Our total liability shall not exceed the amount you paid us in the past 12 months, or ₹1,000, whichever is less.

12. Indemnification

You agree to indemnify and hold harmless Solution Hub, its affiliates, and team members from any claims, damages, or expenses arising from:

• Your violation of these Terms of Service
• Your violation of any law or third-party rights
• Your use of the platform
• Content you submit to the platform

13. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. We will notify users of significant changes via:

• Email notification
• Platform announcement
• Updated "Last Modified" date

Continued use of the platform after changes constitutes acceptance of the modified terms.

14. Termination

Either party may terminate this agreement at any time:

14.1 Your Right to Terminate

You can delete your account at any time through your settings. Upon deletion:

• You lose access to all purchased content
• Your personal data will be deleted (except as required by law)
• Purchase records retained for 7 years (tax compliance)

14.2 Our Right to Terminate

We may suspend or terminate your account for violations of these terms, with or without notice.

15. Governing Law & Dispute Resolution

15.1 Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

15.2 Jurisdiction

Any disputes arising from these terms or use of the platform shall be subject to the exclusive jurisdiction of the courts in [Your City/State], India.

15.3 Dispute Resolution

Before filing any legal claim, please contact us at support@solutionhub.com to resolve the issue amicably.

16. Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Solution Hub.

18. Contact Information

If you have any questions about these Terms of Service, please contact us: